Returns & Exchanges
At Afends, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return policy for all full-priced items. Whether you need a different size or a store credit, our team is here to ensure your experience is as seamless and eco-friendly as possible.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition, unworn, with all tags attached, and were purchased within the last 30 days.
- 2.Initiate Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Package and Ship
Print your generated shipping label and securely pack your items, preferably in the original compostable packaging to minimize waste.
- 4.Receive Refund or Credit
Once our warehouse team receives and inspects your return, we will process your refund, exchange, or store credit within 5-7 business days.